Shipping & Returns

Fast Processing & Reliable Delivery

We aim to ship all orders within 1 business day of receiving payment. Most packages arrive within 2–6 business days. During peak seasons or holidays, delays may occur — we appreciate your patience and recommend ordering before you're completely out of product.

Shipping Methods

We currently ship via USPS and UPS within the United States. Shipping rates are calculated at checkout based on package weight and destination. At this time, we do not ship internationally.

Free Shipping offers do not apply to Hawaii or Alaska due to increased carrier costs.

Tracking Your Order

Once your order is shipped, you'll receive a tracking number by email. Please allow up to 48 business hours for tracking info to update. If you haven’t received your package within 6 business days of your shipping email, contact us at support@ionicminerals.net with your name and order number.

Returns Made Simple

We stand behind our minerals. If you're not fully satisfied, you can return most items within 30 days of delivery for a full refund of the product price.

• ✅ Return shipping is free if the item was incorrect or damaged.
• 🚫 Promotional items and bundles are final sale and not eligible for return.

Need Help?

Questions about shipping or returns? We’re here to help.
📧 Email: support@ionicminerals.net
📞 Call: 385-514-9618 (Mon–Fri, 9am–5pm MST)